Project 2007: Mixed up views after updating the Enterprise Global after SP2

Update  The fix for this was released in the August CU for Project 2007 – KB973930

I know quite a few customers have run into this issue, and we have a fix in the pipeline which should see the light of day in the August CU, but to help just in case others come across this we thought it worth getting this information out there (Thanks Rob).  First some details, and then the suggested workaround.

The problem and fix is for Project Professional 2007, but only in an Enterprise environment with connectivity to Project Server 2007 – and the views I am referencing are the views within the client application.  When you open the Enterprise Global from Tools, Enterprise Options, Open Enterprise Global and then go to edit a view (View, More Views) you will find that the view it brings up for editing is not the one you thought you should see, but a random view from the list.

For now our suggested workaround is that those few administrative users who need the ability to open the enterprise global should hold off installing SP2, but instead install SP2 with the August CU when it becomes available.  If anything changes in our plans to get this fix out then I will update this blog.

If you have already upgraded to SP2 then just for those few admins who need to open the EGT you could return to pre-SP2.  First make sure that for the user who needs to be “downgraded” that their projects are checked in, then uninstall Project Professional, then remove your cache files from <drive>:Documents and Settings<user>Application DataMicrosoftMS ProjectCache (or for Vista and Windows 7 users <drive>:Users<user>AppDataRoamingMicrosoftMS ProjectCache)  and then re-install to the level you were at prior to SP2 (probably either SP1, or preferably Feb CU).

The reason for checking in your projects first is that deleting from the Cache will lose any local changes that have not been saved.  If you prefer not to go dabbling and deleting in the OS then another option would be to create a new connection account that would then give you a brand new cache.  The account I am referring to is the account you set up in Office Project Professional 2007 on the Microsoft Office Project Server Accounts page. You can access this page by clicking the Tools menu and then clicking Enterprise Options.

More details on the local cache can be found here – Understanding the Local Project Cache feature.

Sorry for any inconvenience this issue has caused you, but hopefully most users of Project Professional will not be affected as they will not normally have access to even open the Enterprise Global.

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